How many times can I renew the same battery pack?

Created by admin admin Sep 11, 2017 17:14:05 PM Published in WARRANTY AND RENEW PROGRAM 1501 Views.

There is no limit on how many times a battery pack can be renewed as long as it is in renewable condition.

Lucid battery packs are eligible for renewal under the Limited Lifetime Warranty as long as they meet our minimum renewal criteria. Under these criteria, all electronics in the battery pack, such as the circuit board, must be functional and usable for refurbishment. Battery packs returned for renewal that have been dismantled and/ or damaged beyond reasonable repair, or battery packs that have become unusable for reasons other than defects in workmanship or material, are not eligible for renewal. Damage to the external molded parts does not make a battery pack ineligible for renewal. These parts may be replaced as part of the renewal process and additional fees may apply.