1. How do I dispose of my Lucid battery pack?
    Contact SeeScan at [email protected] for disposal options.
  2. What is the warranty on Lucid battery packs?
    Each Lucid battery pack and charger has a Limited Lifetime Warranty that covers defects from workmanship and materials. When the cells inside the battery pack reach the end of their useful life, the battery pack can be renewed by replacing the cells for a fraction of the price of a new Lucid battery pack. Please visit our Warranty page or call SeeScan at 877-733-7226 for more information.
  3. Can Lucid battery packs “over charge”?
    No, Lucid chargers are designed to prevent over charging. The Lucid charger communicates with SeeScan Lucid battery pack to detect the charge level of each individual cell. Upon reaching a full charge, the charger goes into a maintenance mode and actively monitors the battery pack’s charge level to keep it fully charged.
  4. Do I have to follow any specific instructions before I use a SeeScan Lucid battery pack?
    We recommend reading the safety instructions and charging the battery pack to full charge before using it.
  5. Are Lucid battery packs compatible with RIDGID® power tools?
    No. SeeScan designed every aspect of the Lucid battery pack to deliver high performance and long service life when used with SeeSnake monitors. SeeSnake monitors discharge batteries more slowly than power tools and Lucid battery packs are optimized for this type of use.