No, Lucid battery packs can only be renewed by a SeeScan repair technician. Disassembling the battery pack yourself voids the warranty and causes a hazard of burns and electrical shock.
The serial number is located on the top of the battery pack. To view an image of this refer to the battery pack components image, located on the Operating Instructions tab.
There is no limit on how many times a battery pack can be renewed as long as it is in renewable condition.
Lucid battery packs are eligible for renewal under the Limited Lifetime Warranty as long as they meet our minimum renewal criteria. Under these criteria, all electronics in the battery pack, such as the circuit board, must be functional and usable for refurbishment. Battery packs returned for renewal that have been dismantled and/ or damaged beyond reasonable repair, or battery packs that have become unusable for reasons other than defects in workmanship or material, are not eligible for renewal. Damage to the external molded parts does not make a battery pack ineligible for renewal. These parts may be replaced as part of the renewal process and additional fees may apply.
When your battery pack is no longer holding a full charge, ship it to us and we will replace the spent cells with new ones. You can find more information on our Lifetime Renew Program here.
The LEDs indicate charge status, fault conditions, and inform you when an update is being uploaded/downloaded. Please refer to the Operating Instructions page for more information about the LED lights on the battery pack.
Lucid battery packs are purpose designed for low power draw electronic devices. Premium lithium polymer cells, optimized charge rate, and individual cell monitoring ensure long run times and long service life.
We wanted to create a smart battery pack that provided three key benefits compared to traditional power tool batteries: all-weather use; longer run times/useful life (more charge/discharge cycles); and percentage of charge remaining indicator (with compatible SeeSnake® monitors).
No. Lucid battery packs and chargers are manufactured to strict standards and are engineered to work seamlessly with SeeSnake monitors. Also, Lucid battery packs communicate with your SeeSnake monitor to provide additional features, like percentage of charge time left, that are not supported by other battery packs.